Activate secure TLS communication on email inbox • Outlook
Step 1
Open Outlook and select the menu item 'File'.
![](/files/styles/medium/public/inline-images/Outlook_TLS_1.png?itok=6A3cg9am)
Step 2
- In the menu, select 'Info'. (1)
- Use the drop-down menu under 'Account information' to select the account you want to change. (2)
- Click on 'Account Settings' icon. (3)
- Select 'Server Settings'. (4)
![](/files/styles/medium/public/inline-images/Outlook_TLS_2.png?itok=VcCyRe8C)
Step 3
Under 'Incoming Mail', under 'Encryption Method', change 'None' to 'STARTTLS'.
![](/files/styles/medium/public/inline-images/Outlook_TLS_3.png?itok=SzP0_z9B)
Step 4
Click on 'Outgoing emails' to go to the outgoing mail server settings.
![](/files/styles/medium/public/inline-images/Outlook_TLS_4.png?itok=sDAqwH2N)
Step 5
Under 'Outgoing Mail', under 'Encryption Method', change 'None' to 'STARTTLS'.
![](/files/styles/medium/public/inline-images/Outlook_TLS_5.png?itok=fPHi7S0a)
Step 6
When you're done updating your settings, select Next.
![](/files/styles/medium/public/inline-images/Outlook_TLS_6.png?itok=Spw6M25t)
Step 7
After you click on 'Next', Outlook checks the connections to the mail servers again. When Outlook is finished, click on 'Done'.
![](/files/styles/medium/public/inline-images/Outlook_TLS_7.png?itok=rw1GKucz)