Services
Webmail
Read, manage and write e-mails via a configured and secure web interface
Info! After years of service, the Webmail is being replaced by a new one. Try today your new, more modern and more intuitive web interface using the temporary link: webmail-new.restena.lu.
Log in using your usual username and password and do not forget to migrate your address books and calendars to fully benefit from it.
Challenges
Individually or professionally, many of us have one or more digital devices (computers, tablets and/or smartphones) that we use to read, manage and send e-mails. Whilst this variety of digital devices certainly allows users to access the same email account, it also means there are just as many connection points to set up, secure and keep up to date.
Traditionally, users connect to their email via an email client – such as Thunderbird, Outlook or Apple Mail – which must first be installed on each device. Whereas these clients can be cumbersome to install, maintain and update, and can take up a lot of storage space, Webmail, on the other hand, only requires an Internet browser (Firefox, Safari, Chrome, Edge). Thanks to Webmail, accessing your email requires no technical knowledge.
Features
As a host of e-mail services for institutions connected to the Luxembourg Research and Education Network (RESTENA network), the Restena Foundation provides institutions in the research, education, culture, health and administration sectors with a web interface so that their staff can read and send emails with complete peace of mind. All they need is a standard web browser and a digital device connected to the internet.
The ‘Webmail’ web interface, developed to meet the needs of the research and education community, configured and hosted in Luxembourg by Restena’s technical teams, complies with current IT security requirements and offers a range of technical features:
- Modern and intuitive: The interface’s clean, familiar layout allows for a quick familiarisation from any digital device.
- Performance and speed: Fast and lightweight, the interface offers smooth navigation and short loading times.
- Mobile-friendly: Automatically adapting to smartphones and tablets, the interface allows to access emails from anywhere.
- Optimised search: The interface’s support for advanced search options allows to find messages quickly.
- Simplified use: Navigation, ‘drag-and-drop’ organisation and the interface’s clear, intuitive layout are inspired by popular online email services.
Benefits
A sovereign alternative to traditional email clients
Data hosted in Luxembourg
An interface based on open-source software and tailored to the specific needs of research and education
Secure and flexible access
Direct access to 'Filesender' service and to the online account management portal
More details on the service
Who can benefit?
Connected Institutions, Higher Education Institutions, Research Institutes, Cultural Institutions, Primary and Secondary Schools, Individual Users of RESTENA Services
How to benefit?
To benefit from this service, the user must have an e-mail account managed by the Restena Foundation.
Some useful information
No pre-configuration is necessary; simply go to the address https://webmail.restena.lu and enter your username and password.
Assistance and support
Services
Other services that might be of interest to you
Have a question?
- Faq
- Documentation
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How can I get rid of *****SPAM***** messages?
- Go to the RESTENA User Portal, which contains all of the tools for managing your online account.
- Once you’re logged into your profile, select the ‘Change e-mail protection’ section
- In this section you can choose to activate (or deactivate) the function that suits you best
- Redirect to Inbox (default)
- Automatic moving to a ‘Junk/Spam’ folder (recommended)
- Direct deletion before downloading
Warning: The automatic direct deletion of messages marked as *****SPAM***** before downloading them to the electronic mailbox involves a certain risk of incorrectly identified mail loss.
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How can I change my password?
- Go to the RESTENA User Portal, which contains all of the tools for managing your online account.
- Once you’re logged into your profile, select the ‘Change password’ section
- Enter your new password in the ‘New password’ field
- To confirm your new password, enter it again in the ‘Confirm new password’ field
- Then click on ‘Change’